Refund/Return Policy

There are NO return's, since everything is custom made to order, you WILL have to approve all designs before they are made, and after it is made, we will show you the final product before shipment. 

Design fee's are NON-REFUNDABLE, under any circumstance.

In the event that the item package arrives damaged, please take picture of package PRIOR to opening it, then pictures (or video perferred) of item after you open it. If you do not, there is no way to know if it was damaged before or after you opened it. We ask for this as we use the images/video for shipping insurance with the USPS. 

We will not accept the return, however, if it is deemed that the item was damaged during shipping, we will replace the EXACT item you ordered (or similar in price if item is no longer available). No other exchanges will be allowed. Buyer has 48hrs after receiving the item to inspect it, after that no exchange will be authorized.

All items are shipped with TRACKING and INSURANCE.

ANY ITEM returned without us knowing, will NOT be exchanged or refunded.

if you have any questions please reach out to us, we are here to help.